TERMS OF SERVICE

Last updated: March 30, 2026

Welcome to POCKETS!

This website is operated by POCKETS. Throughout the site, the terms “we”, “us” and “our” refer to the POCKETS team. We’re so glad you’re here. By visiting our site or purchasing one of our bags, you’re engaging in our “Service” and agreeing to be bound by the following terms and conditions.

Please take a moment to read through these carefully. By using any part of the site, you’re agreeing to these terms. If you don’t agree with them, you won't be able to access the website or use our services.

SECTION 1 - Online Store & International Shipping

By agreeing to these terms, you confirm you’re at least the age of majority in your home province or state.

Proper Use: Please don’t use our products for anything illegal or unauthorized.
Site Safety: You must not transmit any worms, viruses, or destructive code. A breach of any terms means we’ll have to terminate your services immediately.
Customs & Imports: If you are ordering from outside of New Zealand, please note that you (the buyer) are responsible for any customs or import charges that might apply in your country. We recommend checking with your local customs office before you buy so there are no surprises!

SECTION 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time. While your personal content (like your name) might be transferred unencrypted over networks to make the site work, your credit card information is always encrypted and handled with the highest security.

SECTION 3 - Accuracy of Information

We aim for perfection, but we aren’t responsible if information on this site isn't always 100% current or accurate. The material here is for general info—it’s a good idea to chat with us directly if you need specific, time-sensitive details before making a big decision.

SECTION 4 - Changes to Service & Prices

Prices for our leather goods can change without notice. We also reserve the right to modify or discontinue any part of our service at any time. We won’t be liable to you or any third party for these changes.

SECTION 5 - Our Products

Some of our bags are exclusive to this website and may have limited quantities.

Colors: We’ve done our best to show our leather colors accurately. However, because every screen is different, we can’t guarantee your monitor’s display will be a perfect match.
Sales Limits: We reserve the right to limit sales of our products to any person or region on a case-by-case basis.

SECTION 6 - Billing & Account Info

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person or per household to ensure everyone gets a fair chance at our collections. You agree to keep your account info (like email and payment details) up to date so we can complete your orders smoothly.

SECTION 7 - Optional Third-Party Tools

We might give you access to third-party tools (like payment plan providers). We provide these “as is” without any warranties. Your use of them is entirely at your own risk.

SECTION 8 - Third-Party Links

Our site might link to other websites that aren’t affiliated with us. We aren't responsible for their content or any harm caused by their products. Please review their policies carefully before you engage with them.

SECTION 9 - Your Feedback & Comments

If you send us creative ideas, reviews, or suggestions, you agree that we can edit and use them in our marketing without restriction or compensation. We won’t tolerate any comments that are unlawful, offensive, or violate someone else's rights.

SECTION 10 - Personal Information

Your submission of personal info through the store is governed by our Privacy Policy.

SECTION 11 - Errors & Omissions

Occasionally, there may be a typo regarding pricing, shipping, or availability. We reserve the right to correct these and cancel orders if any information is inaccurate, even after you’ve submitted your order.

SECTION 12 - Prohibited Uses

Basically: be kind and play fair. Don't use our site for unlawful acts, to harass others, to infringe on intellectual property, or to scrape data.

SECTION 13 - Disclaimer of Warranties & Liability

We don't guarantee that our service will be 100% uninterrupted or error-free. You agree that your use of the service is at your own risk. To the maximum extent permitted by New Zealand law, POCKETS will not be liable for any injury, loss, or claim arising from your use of our products.

SECTION 14 - Indemnification

You agree to hold POCKETS (and our team) harmless from any claim or demand made by a third party due to your breach of these terms or your violation of any law.

SECTION 15 - Severability

If any part of these terms is found to be unlawful or unenforceable, the rest of the terms will still stand and remain in full effect.

SECTION 16 - Termination

These terms are effective unless terminated by either you or us. You can end this by letting us know you no longer wish to use our services. If we suspect you’ve failed to comply with these terms, we may terminate the agreement ourselves without notice.

SECTION 17 - Entire Agreement

These terms constitute the entire agreement between you and POCKETS. If we fail to enforce a certain right or provision, it doesn't mean we are waiving that right.

SECTION 18 - Governing Law

These terms are governed by and construed in accordance with the laws of New Zealand.

SECTION 19 - Changes to Terms

You can always find the latest version of our Terms of Service on this page. We reserve the right to update them as we grow, and your continued use of the site means you accept those changes.